Huawei's Continuous Breakthroughs in Key Technologies Help Operators Achieve AN L4
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On March 1, 2026, at the Mobile World Congress in Barcelona 2026, Stephen Shao (Vice President of Huawei's General Development Dept) and James Crawshaw (Omdia Analyst) had an in-depth discussion on the latest trends in autonomous networks (AN) L4 and AI domain.
Stephen Shao said that Huawei NCE product has achieved many key breakthroughs in network agent technologies. NCE has built a data flywheel utilizing synthetic data generation to process customer fault tickets (i.e. the trajectory data) for reinforcement learning and optimized the Chain-of-Thought (CoT), achieving high levels of agent accuracy. In addition, we have enhanced the network devices. The intelligent board and intelligent optical module provide more accurate and real-time data, improving the awareness capability of the network management and control layer, building more refined digital twins, and supporting more accurate the closed-loop reasoning of the agent.
Benefiting from these technical breakthroughs mentioned above, Huawei has cooperated with many operators around the world in autonomous networks L4. In China Mobile, Huawei have cooperated fully in more than 20 sub-OpCos and the mobile back-haul network fault handling scenario already implemented autonomous networks L4. The network agent has been integrated into the customer's live production network, achieving agent-centric automation for work orders, freeing up humans from the process loop, and significantly improving O&M efficiency.
In addition, as a technical leader in autonomous networks, Huawei has been continuously innovating and exploring key technologies in the direction of Agentic AI. NCE is implementing a skill-based architecture guided by the "One Map, One Master" strategy, accumulating a large number of capabilities to transform the skills and integrate those skills into intelligent agents. Progressive disclosure is used to ensure flexibility and scalability, enabling NCE to handle more complex and even unknown tasks. At the same time, Huawei continuously enhances network device capabilities, strengthens the closed-loop capabilities of intelligent agent diagnosis, and deepens the collaboration between intelligent agents and network devices in terms of awareness and configuration, thereby building a more powerful, interactive, and predictable digital twin and evolving towards AN L4 phase 2 (i.e. single domain network autonomy).
“As an AN L4 goal, if there is no power outage, no fiber cut, and no hardware change, the agent can automatically help us solve all the problems. This will significantly reduce the O&M costs for operators, optimize the experience, and also help increase the service revenue.” Stephen Shao said.


