Revenue & Billing

Guinea Mobile, a Peruvian MVNE, running on operator Claro Peru’s network and powering seven digital brands, has selected SaaS specialist Totogi’s cloud-native multi-tenant BSS platform to support the next phase of its growth.

SLA Digital, a global provider of direct carrier billing, has announced a partnership with VUZ, which describes itself as an immersive video platform revolutionising digital experiences. The collaboration, say the partners, will enable a seamless mobile payment option for VUZ customers across the Middle East and Asia.

Cloud-native network infrastructure provider Mavenir has announced the successful completion and go-live of its converged charging system (CCS) transformation for SETAR, the primary full-service telecoms provider on the Caribbean island country of Aruba.

The past two years have seen an explosion in Generative AI. The ubiquitous technology has had a huge impact on customer service, but it also has a major shortcoming – it is predominantly reactive. While GenAI can respond to prompts, it is unable to take an independent action – to ‘take initiative’ by anticipating a customer’s needs, making a decision, and then interacting meaningfully with its systems to pursue a desired outcome.

Oman Investment and Finance Company (OIFC), a.k.a. Khedmah, announced on Sunday it has launched an international mobile recharge service in collaboration with Prepay Nation that allows mobile customers to top up their prepaid mobile accounts in 16 countries.

Ericsson said on Tuesday it is partnering with Ooredoo Qatar to modernize its charging system with a cloud-native solution to help the telco more flexibly monetise its  5G standalone (5G SA) network.

CSG International says that it has struck a deal with Liberty Latin America to streamline its wholesale business and unify its operations across multiple lines of business in 21 countries across Latin America and the Caribbean.

Telefónica Ecuador and Telefónica Móviles del Uruguay are extending their existing partnership with Netcracker.

Ericsson revealed on Thursday it has signed a strategic partnership with TIM Brasil to consolidate and modernize its billing systems using Ericsson’s cloud-native billing solution.

At Mobile World Congress (MWC 2025), Huawei Service and Software held the Intelligent Operations Summit. During the event, Huawei, in collaboration with Appledore Research, released ‘Towards Next Generation Telco Billing 3.0’, a white paper on Next-Generation Convergent Billing Solution.

Safaricom is the market-leading operator in Kenya, and one of the most widely recognised operator brands in Africa. This status was not easily won – the operator has consistently led with innovation, while keeping the experience of its customers at the core of its offering.

Ericsson says it has signed a strategic IT transformation deal with Bangladesh telco Grameenphone to upgrade its backend with what the vendor says is one of the largest catalog-driven charging and mediation deployments in the world, with added AI.

Armenia’s Ucom has tapped Cerillion to provide its pre-integrated BSS/OSS suite to boost the operator’s quadruple-play services portfolio.

China Mobile Pakistan (CMPak), which operates under the Zong 4G brand, says that it is now logging 7 billion recharge transactions per month via its digital channels, which now account for 40% of prepaid recharges.

The government of Ghana said that it has implemented free roaming with Benin and Togo, enabling residents of all three West African countries to use their mobile services without having to pay international roaming charges.

Ericsson said on Friday that Bangladesh telco Grameenphone has completed deployment of its mediation solution that leverages big data analytics to provide better and more useful insights into how Grameenphone’s network is being used.

India’s big three private operators, Reliance Jio, Bharti Airtel and Vodafone Idea, have put up their tariffs. This is the first time in three years they have done so. It was, however, widely expected.

Suriname’s Telesur has completed the migration of its fixed line customers onto Cerillion’s convergent BSS/OSS platform.

Nigerian operator Globacom has denied reports that it still owes MTN Nigeria interconnection charges despite regulator the Nigerian Communications Commission (NCC) suggesting otherwise.

Tunisian national operator Tunisie Telecom, and mobile transaction platform Telepin have announced the signing of a partnership agreement for the launch of the converged charging system for Tunisie Telecom’s customers.

Newly launched Beninese mobile provider Celtiis has deployed the Captura NG solution from Oculeus to help manage its wholesale operations and network of national and international interconnect partners for its voice and messaging services.

Tecnotree has signed a new contract with internet service provider Briclinks Africa Nigeria, which operates as BTEL.

Airtel Africa has completed a digital transformation project across its African footprint in partnership with CSG.

Total mobile services revenue in the Philippines is predicted to increase at a compound annual growth rate of 2.7% to US$4.3 billion, as subscribers adopt more data services and consume over four times more data by 2028.

SLA Digital, which works with many of the world’s major mobile operators to power mobile revenues through carrier billing and mobile identity, has partnered with Vietnam-headquartered Viettel Business Solutions Corporation (Viettel Solutions) – a member of Viettel Group – for carrier billing.

Sri Lankan operator Dialog Axiata has extended its partnership with Netcracker for BSS functionality and professional services to further enhance its billing capabilities for mobile, TV and broadband customers.

India’s Vodafone Idea (Vi) has become one of the largest customers for Ericsson Charging integrated with Ericsson Policy after the successful completion of a charging consolidation programme for the leading operator.

Sri Lanka national ICT solutions provider SLT-Mobitel is to implement Netcracker Digital BSS and Professional Services to consolidate its billing system for upgraded fixed, mobile and online charging capabilities.

A press release attributed to the Parliament of the Republic of Uganda underlines the continuing issue of communications charges across Africa – this time relating to the internet.

Revenue diversification has become an increasingly urgent and strategic focus for telcos, as they have to cope with the most pressing challenges, both internally and externally.

Hrvatski Telekom is implementing Nokia’s Converged Charging software solution to modernise its online charging and better harness network monetisation opportunities to unlock new revenue streams.

Most communications service providers (CSPs) have already started the journey towards becoming digital service providers (DSPs). But with the global economic downturn impacting budgets, how can operators keep digital transformation plans on track.